Customer orders generally take 2-5 working days to be processed and delivered. After receiving the order, the company will contact the customer to confirm the pickup/delivery date and the method selected when ordering.1. Pickup/delivery method:1.1. Collect by yourselfCustomers can choose to pick up the ordered goods at our company's Kwun Tong warehouse;1.2. SF Express (self-paid)Customers can choose the "pay the freight by themselves" method to use the SF express service. When sending the goods, the company will notify the customer of the relevant freight and provide a shipping number for tracking the transportation situation. However, the actual receipt time of the customer may be delayed due to the situation of SF express. In this regard, the company will try its best to promise but does not guarantee that the goods will be delivered on the specified date.2. When the product is delivered to the delivery address provided by the customer, the customer must collect the product in person (unless the customer has given us special instructions, the delivery items can be placed outside the door or at the lobby management office (the customer must Delivery is at your own risk). If the customer fails to receive the product for any reason, the customer agrees and accepts that we have the right to choose to charge you additional fees or cancel your order.3. After placing an order, if there are any changes to the delivery address or selected delivery method, you can notify us of the changes 24 hours before the delivery time for arrangement.4. When the gale signal is hoisted, the red or black rainstorm warning is in effect, or the company determines that it is unsafe for delivery, the delivery service will be postponed. Our company will contact you to change the delivery date.5. The customer becomes the owner of the product after completing the delivery of the purchased product. When the products have been delivered to the customer, the customer will hold the products at their own risk and the Company will not be responsible for their loss or damage.6. If the order includes alcoholic products, the recipient must be over 18 years old.